Last updated: April 26, 2026

Terms of Use

Draft notice: These terms are a starting point intended to be reviewed and tailored by Alex Franzius and, where appropriate, by legal counsel before being relied upon as final.

About this site

This website provides general information about Alex Franzius's therapy practice. By using this site, you agree to these terms. If you do not agree, please do not use the site.

Not a substitute for emergency care

This site is informational only and does not provide medical advice, diagnosis, or treatment. Reading this site does not establish a therapeutic relationship. If you are in crisis, please call 9-1-1, present to your nearest emergency department, or contact one of the following:

9-8-8 Suicide Crisis Helpline — call or text 9-8-8 (Canada-wide).
BC Crisis Line Network — 1-800-784-2433.
HealthLink BC — 8-1-1.

Therapy services

Therapy is provided in accordance with the BC College of Social Workers' standards of practice. Booking a consultation does not create a therapeutic relationship — that begins after intake and only if we mutually agree to proceed.

Bookings

Sessions are booked through Jane App. By scheduling a session, you also agree to Jane App's terms and privacy policy. Cancellation and late-fee policies will be shared with you at the time of booking.

Intellectual property

Content on this site — text, design, photographs, illustrations, and code — is the property of Alex Franzius unless otherwise indicated. You may share links to this site freely. Other use, reproduction, or distribution requires written permission.

Email correspondence

Email is not a fully secure channel. Please avoid sending detailed clinical information by email. Use email for scheduling and general questions; clinical conversations belong in session.

Disclaimer

This site is provided on an “as is” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the site and its content. We are not liable for any indirect or consequential damages arising from your use of the site.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada applicable in BC.

Contact

Questions about these terms can be sent to alex@clarityokanagan.com.